DISCLOSURE

Public Disclosure

Version 2026.07 · Effective 8 July 2026

This document is Renver Financial Limited's Stage 1 public disclosure. It is published on Renver's website in accordance with regulation 229C of the Financial Markets Conduct Regulations 2014 and contains the information required by clause 4 of Schedule 21A of those Regulations.

About Renver Financial Limited

Renver Financial Limited ("Renver", "we", "our", "us") is a New Zealand financial advice provider.

Contact details:

  • Registered office: Level 8, 139 Quay Street, Auckland Central, 1010, New Zealand
  • Email: info@renverfinancial.co.nz
  • Phone: (09) 242 4767
  • Website: https://renverfinancial.co.nz
  • NZBN: 9429053652164
  • Financial Service Provider number: FSP1012558

Licence status

Renver holds a Class 2 licence issued by the Financial Markets Authority to provide a financial advice service. The licence was granted on 25 June 2026.

Renver's licence carries a set of standard conditions set by the Financial Markets Authority. These conditions cover matters like record keeping, complaints handling, outsourcing, business continuity, and regular reporting to the FMA. None of these conditions limit or restrict the advice Renver may give to clients.

Nature and scope of our financial advice service

Financial advice products we cover

Renver's advice covers the following product types:

  • KiwiSaver Schemes
  • Other Managed Investment Schemes available to retail investors in New Zealand

Renver does not provide advice on other financial products, including:

  • Insurance of any kind
  • Mortgages and consumer credit
  • Individual shares or bonds
  • Discretionary investment management services (DIMS)

Types of advice we provide

Renver's advice on the products above is provided in three ways:

  • Product advice: a recommendation on a specific KiwiSaver Scheme or Managed Investment Scheme, in relation to a specific client goal.
  • Switching funds within a scheme: guidance on changing your fund within a KiwiSaver or Managed Investment Scheme you are already invested in.
  • Investment planning: a written investment plan across your KiwiSaver and Managed Investment Scheme holdings, tied to multiple goals and reviewed on an agreed cadence.

Product providers covered

Renver's advice is not limited to particular product providers. Renver reviews KiwiSaver Schemes and other Managed Investment Schemes available to retail investors in New Zealand, and considers products across that whole market when assessing what is suitable for a client's goals and circumstances.

A product may appear on Renver's recommended list whether or not the provider has a commercial arrangement with Renver, provided the product meets Renver's suitability criteria.

Renver holds commercial arrangements (agency agreements and commission entitlements) with certain product providers. A list of the providers Renver holds a commercial arrangement with, and the commission structure applicable to each, is available on request at info@renverfinancial.co.nz.

How the commercial arrangement affects service

  • If you choose a recommended product from a provider Renver has a commercial arrangement with, Renver can complete the sign-up and transfer process on your behalf and provide ongoing advice, contribution guidance, and reviews.
  • If you choose a recommended product from a provider Renver does not have a commercial arrangement with, Renver can still confirm whether the product is suitable for you and explain how to join the product directly through the provider's website. Renver is not able to provide the sign-up service or ongoing advice for that product.

This difference reflects the scope of services Renver is funded to provide, not the quality of the product.

Material limitations on the scope of our advice

  • Renver does not hold or receive client money or client property at any stage. All transactions are placed directly with the product provider chosen by the client.
  • Renver does not provide discretionary investment management services and does not manage client portfolios on a discretionary basis.
  • Renver does not provide digital advice (advice given directly to a client by an automated system without human review). All advice is given by the engaged Financial Adviser.

Fees, expenses, or other amounts payable

Renver's fee structure depends on the service being provided:

  • Product advice on KiwiSaver Schemes and other Managed Investment Schemes (including switching funds within a scheme): no client-facing fee. If you choose a product from a provider Renver has a commercial arrangement with, Renver is paid an introduction fee and ongoing service fee by that provider (see "Commissions or other incentives" below). If you choose a product from a provider Renver does not have a commercial arrangement with, Renver receives no payment for the advice.
  • Investment planning (including planning applied to retirement): a flat professional fee, quoted in advance and payable on engagement. This fee is charged regardless of which product providers are ultimately recommended in the plan. Where the plan includes products from a provider Renver has a commercial arrangement with, Renver may also receive commissions from that provider, disclosed in your plan and Statement of Advice.

Product fees payable to the product provider are set by the provider (not Renver) and are disclosed in that provider's Product Disclosure Statement.

Interests and relationships

The Director of Renver has an ownership interest in Nuvano Limited, which supplies the technology platform Renver uses for client intake, workflow support, and Statement of Advice generation. The engaged Financial Adviser makes all advice decisions and reviews every recommendation before it is delivered to a client. Renver's product universe is not determined by the technology platform. Renver's arrangement with Nuvano is subject to Renver's outsourcing due-diligence and oversight framework.

Commissions or other incentives

Where a client invests in a KiwiSaver Scheme or Managed Investment Scheme from a provider Renver holds a commercial arrangement with, that provider pays Renver a commission. Typical arrangements include:

  • An introduction fee of up to $250 per new client account when the client invests above the provider's minimum threshold
  • An ongoing service fee of up to 0.35% per annum of the funds you have invested through Renver, paid by the product provider

These payments do not increase the fees you pay to the product provider.

If a client invests in a product Renver has recommended but the provider does not have a commercial arrangement with Renver, Renver does not receive any commission or fee for that recommendation.

The specific commission arrangement for the product recommended to you is disclosed in your Statement of Advice, in writing, before you act on the advice.

Renver manages the conflict of interest created by commission arrangements by:

  • Selecting product recommendations on the basis of what is suitable for the client, not commission level. A product may appear on Renver's recommended list whether or not the provider pays a commission.
  • Documenting the reasoning for each recommendation, including alternatives considered
  • Disclosing the commission received in writing before any advice is acted upon
  • Renver's advisers do not receive bonuses or incentives for recommending any particular provider or product

How to make a complaint

You can make a complaint to Renver in any of the following ways:

  • Email: info@renverfinancial.co.nz
  • Phone: (09) 242 4767
  • Post: Level 8, 139 Quay Street, Auckland Central, 1010, New Zealand

If you make a complaint, we will acknowledge receipt within two working days and provide you with information about our internal complaints process and the independent dispute resolution scheme we are a member of.

Internal complaints process

Renver follows the internal complaints process set out in the Renver Complaints Policy. In summary:

  1. We acknowledge your complaint within two working days of receiving it.
  2. We investigate the complaint promptly, fairly, and transparently.
  3. We provide a written response setting out our findings and the outcome.
  4. If you are not satisfied with our response, or if the complaint cannot be resolved within a reasonable time, you may refer the complaint to our independent dispute resolution scheme (see below).

The Director of Renver is responsible for handling complaints. Where a complaint is about the Director's own conduct or advice, Renver engages an independent compliance reviewer to oversee the handling of that complaint, and the complainant is informed of that arrangement.

Dispute resolution scheme

Renver is a member of Financial Services Complaints Limited ("FSCL"), an approved dispute resolution scheme under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. Renver's FSCL membership number is 9704, effective 6 July 2026.

If your complaint to Renver is not resolved to your satisfaction, you have access to FSCL's free, independent dispute resolution service. FSCL may help to investigate or resolve the complaint.

FSCL contact details:

  • Website: https://fscl.org.nz
  • Phone: 0800 347 257
  • Email: complaints@fscl.org.nz
  • Post: PO Box 5967, Wellington 6145, New Zealand

Duties information

Renver, and any person giving regulated financial advice on Renver's behalf, is bound by duties set out in the Financial Markets Conduct Act 2013 to:

  • meet the standards of competence, knowledge, and skill set out in the Code of Professional Conduct for Financial Advice Services;
  • give priority to the client's interests where there is a conflict between the client's interests and the interests of Renver, the adviser, or any other person connected with the giving of the advice;
  • exercise care, diligence, and skill in giving the advice; and
  • meet the standards of ethical behaviour, conduct, and client care set out in the Code of Professional Conduct for Financial Advice Services.

Updates

This Statement is reviewed at least annually and updated for any material change. The current version is published on Renver's website. A copy is available on request from Renver at the contact details above.